Terms and Conditions

 

Non-Refund Policy for Custom Items

Cuffs & Collars Amr Clothing Company LLC

Address: 1 Federal Street, Boston, MA 02110

At Cuffs & Collars Amr Clothing Company LLC, we take pride in crafting high-quality custom items tailored to your specifications. Due to the personalized nature of our custom products, we have established the following non-refund policy:

  1. Custom Items Are Final Sale: All custom items, including custom suits, are made-to-order according to your unique specifications. As such, they are considered final sale and cannot be returned or exchanged.

  2. Order Accuracy: It is essential to review and confirm all customizations, including sizes, colors, and design details, before finalizing your order. We will produce your item exactly as specified in your order confirmation.

  3. Production and Quality Assurance: Our team meticulously inspects each custom item during production to ensure it meets our quality standards. We are committed to delivering a product that matches your specifications.

  4. Defects or Errors: If you receive a custom item with a manufacturing defect or error that deviates from the order specifications, please contact us within 7 days of receipt. We will review the issue and work with you to resolve it, which may include repair or replacement of the item. Please note that issues must be reported within this timeframe to be considered for resolution.

  5. Weight Changes: If there is any change in your weight after placing your order, it is your responsibility to inform us promptly. We are not responsible for any alterations or adjustments required due to changes in weight. Please ensure that all measurements and specifications are accurate at the time of ordering.

  6. Customer Responsibility: It is the customer’s responsibility to ensure all custom details are correct before submission. We are not liable for errors or dissatisfaction resulting from incorrect information provided at the time of ordering.

  7. Refunds and Exchanges: Due to the personalized nature of custom items, including custom suits, we cannot issue refunds or exchanges on any custom products once the order has been placed and processed.

If you have any questions or concerns regarding your custom order, please do not hesitate to reach out to our customer service team at 617-720-2833 for assistance.

Thank you for choosing Cuffs & Collars Amr Clothing Company LLC. We appreciate your understanding and support.   For further inquiries, please contact us at 617-720-2833.